Privacy Policy

1. Overview & Entity Scope

At CyberSolu ("CyberSolu", "we", "us", or "our"), accessible from cybersolu.com, we prioritize the confidentiality and data rights of our website visitors, clients, and partners. CyberSolu operates as a specialist digital growth partner and umbrella entity overseeing specialized divisions, including:

• Marketing by CyberSolu (marketing.cybersolu.com) — Performance marketing, Meta & TikTok ad management.
• Tech by CyberSolu (tech.cybersolu.com) — Custom software development, web applications, and mobile apps.
• Security by CyberSolu (security.cybersolu.com) — Cybersecurity, digital asset defense, and infrastructure protection.

This Privacy Policy applies to all interactions across our website, contact forms, client consultations, and official communication channels.

2. Information We Collect

We collect information you voluntarily provide to us, as well as technical data automatically gathered during your visit:

• Direct Consultation & Inquiry Data: Your name, company name, work email address, phone number, and project descriptions submitted via our contact forms or direct messaging.
• Multi-Channel Communications: Communication records, inquiry notes, and attachments exchanged through our official channels, including Email (daniyal@cybersolu.com, hello.cybersolu@gmail.com), WhatsApp (+923245317457), and WeChat (ID: cybersolu).
• Technical & Device Telemetry: IP address, browser type and version, language settings, operating system, referring URLs, device identifiers, and page interaction timestamps collected through server logs and Google Tag Manager.

3. Purpose and Legal Basis for Processing

We process personal data under legitimate business interests, contractual necessity, and user consent for the following purposes:

• To evaluate project scopes, provide proposals, and deliver growth engineering and agency services.
• To manage client relationships, execute Statements of Work (SOWs), and fulfill contractual deliverables.
• To monitor, secure, and optimize our digital properties, preventing unauthorized access, bot traffic, and cyber threats.
• To comply with statutory, financial, and regulatory legal obligations.

4. Analytics, Cookies & Tracking Technologies

We utilize Google Tag Manager and privacy-conscious web analytics tools to measure website performance, user engagement, and traffic quality. Cookies are small data files stored on your device that enable essential functionality and help us understand user interaction. You can configure your browser to reject cookies or alert you when cookies are placed; however, certain site interactions may be affected.

5. Data Retention, Security & Zero Selling Policy

We never sell, rent, monetize, or trade your personal information with third-party data brokers or external advertisers. We implement industry-standard encryption protocols (TLS/SSL), restricted role-based access, and continuous monitoring to safeguard personal information.

We retain consultation inquiries and client records only for the period necessary to fulfill the operational purposes outlined herein or to satisfy statutory legal, accounting, and reporting requirements.

6. International Data Transfers

As a global growth partner, our cloud hosting infrastructure and service providers operate worldwide. When personal data is transferred across international boundaries, we ensure adequate safeguards are in place, including Standard Contractual Clauses (SCCs) and robust security compliance from our infrastructure partners.

7. Your Privacy Rights (GDPR / CCPA / Global)

Depending on your location, you hold statutory rights regarding your personal information, including:

• Access & Portability: The right to request copies of the personal data we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete records.
• Erasure ("Right to be Forgotten"): The right to request deletion of your personal data under applicable legal circumstances.
• Objection & Restriction: The right to object to or restrict specific forms of data processing.

8. Privacy Inquiries & Contact Details

To exercise any of your data rights, request clarifications, or address concerns regarding this Privacy Policy, please reach out to our management team: